Manual For Food Lover
Welcome to the Cravers family. Now that you’ve created your profile, it’s time to start eating homemade cooked foods. We’re giving you this handy document to help you to do things easily. This document will guide you to understand the steps of your journey with the Cravers App.
No matter whether you are on an iOS OR Android device, steps are the same. So, no more talking. Jump right in!
Now its time to order some foods. On the ‘Dashboard’, you’ll see homemade foods nearby your location. To order your desired food click on that food. In the next window you’ll see all the detail information of the cook. Carefully see Cook’s detail and then click on the ‘Order’ to order it.
The next window will be your order detail page. Here you have to specify your order quantity, input a coupon code (if any), the delivery option, delivery address and your payment details like your name, card details.
Manual for Cooks
Congratulations! We’ve approved your COOK profile. Now you are a part of the Cravers team!
Welcome to the Cravers family. Now that we’ve approved your COOK profile, it’s time to start selling your homemade cooked foods. We’re giving you this handy document to help you to do things easily. This document will guide you to understand the steps of your journey with the Cravers App.
No matter whether you are on an iOS OR Android device, the steps are the same. So, no more talking. Jump right in!
Now surely someone will love your food and you just got an order.
Congrats! Your first order is placed! A notification counter (on the top right-hand side) will appear whenever you get a new order. The number displays the number of notifications you have received.
Tab on the Notification icon and you’ll see the number of orders you got. Choose one order from the order list to see the order location, Buyer details.
When you select the order page, as I said earlier, you’ll see the buyer’s full detail. Now if you want to serve the food to that particular buyer, start preparing the food. When the food is well prepared, you’ll see the ‘Change order status’ button with a YELLOW box on the top left corner of this ‘Buyer Details’ page. Now you should change it to ‘PREPARED’. A POP-UP will appear saying, ‘Are you sure you want to change stage to PREPARED?’ Tap OK.
Now your food is ready and prepared to deliver. According to what you have selected on the ‘Delivery Option’ either you deliver or the buyer will collect the food. This is as simple as it says! After delivering the food to your buyer, go back to your Notification and select the food you delivered. A new option called ‘Change Delivery Stage’ will appear on the top of this page. From the bottom of this page, you can easily contact your buyer just with a single tap!
When you change the Delivery status, a new Pop-Up will appear for the FEEDBACK option. From both ends, this option will appear. Rate your Buyer and submit it to Cravers. If you have anything to say or to report anything, there will be a separate box on the bottom of this page called, ‘Contact Customer Team’.
The payment will go directly to your supplied Bank Account that you entered previously on your Profile page. Within 48 to 72 hours the payment will be delivered to your account and you will receive an email notification.
We think we’ve made your journey smoother through the Cravers app navigation. Now the Cravers app can let you earn some money by selling the foods that are made by you at your own home! Let’s start the journey. It is a great opportunity for both of us as we both are newbies. Shake hands and Cheers!